CLARITY WELLNESS COACHING, LLC

TERMS OF SERVICE

Effective Date: October 25, 2025

These Terms of Service (“Terms”) govern your access to and use of the websites, programs, coaching, digital content, and coordination services offered by Clarity Wellness Coaching, LLC, including HerClarity and TrueClarity Wellness (collectively, the “Site”).

BY USING THE SITE, MAKING A PURCHASE, OR ACCESSING ANY SERVICE, YOU AGREE TO THESE TERMS AND OUR PRIVACY POLICY.

If you do not agree, do not use the Site.

In an emergency, call 911 immediately.

This Site is not for emergent medical care.

1. About Clarity Wellness Coaching, LLC

Clarity Wellness Coaching, LLC (“the Company”, “we”, “our”) provides:

• Wellness coaching

• Educational programs

• Digital products and courses

• Administrative and coordination services

• Bundled programs that include access to independent licensed medical providers

• Client facilitation for GLP-1 and peptide therapy when medically appropriate

The Company does not:

• Practice medicine

• Diagnose, treat, or prescribe

• Perform clinical evaluation

• Dispense medications

• Operate a pharmacy or laboratory

• Employ or supervise medical providers

All medical services are performed solely by independent licensed providers within our telehealth partner network (e.g., Asher Med, LLC).

This structure complies with New York Corporate Practice of Medicine (CPOM) regulations.

2. Modifications to These Terms

We may update these Terms at any time.

The “Effective Date” reflects the latest version.

Continued use of the Site indicates acceptance of any modifications.

3. Electronic Signatures & Communications

By using the Site, making a purchase, or selecting “I Agree,” you consent to:

• Electronic signatures

• Email communications

• Digital delivery of agreements, receipts, and notices

You may withdraw consent by emailing info@claritywellnesscoaching.com, but doing so may limit your ability to use the Site.

4. Description of Services

The Site provides:

A. Coaching Programs

Educational support, strategy, accountability, and wellness guidance.

Coaching is not medical care or psychotherapy.

B. Digital Products & Courses

Instantly delivered electronic information, guides, tools, and trainings.

C. Coordination Services

Administrative facilitation that:

• Transmits your intake information to licensed providers

• Supports scheduling and communication

• Coordinates access to telehealth evaluation and pharmacy fulfillment

• Bundles prescription therapy access with program administration (if medically approved)

D. Access to Independent Telehealth Providers

If you choose clinical evaluation, you will be connected with independent licensed medical providers.

You must agree to their:

• Terms of Service

• Privacy Practices

• Telehealth Consent

before receiving medical care.

5. Independent Telehealth Providers

Clinical services—including evaluation, diagnosis, approval or denial of therapy, prescription decisions, and dosing—are performed solely by independent licensed medical providers, not the Company.

We do not control:

• Prescription decisions

• Clinical timelines

• Laboratory orders

• Pharmacy inventory or delays

• Outcomes or eligibility

Independent providers may decline to approve medication if clinically inappropriate.

6. Medical Disclaimer

All content on the Site is for educational purposes only.

Nothing is intended to diagnose, treat, cure, or prevent any medical condition.

No provider–patient relationship is created with the Company.

Always consult your own licensed clinician before beginning any therapy, medication, or wellness program.

Statements regarding supplements or peptides have not been evaluated by the FDA.

7. Eligibility

You must:

• Be at least 18 years old

• Be physically located in a supported U.S. state

• Provide accurate information

• Have compatible technology and internet access

8. State-by-State Availability

Telehealth provider access, prescription fulfillment, and medication options vary by state and may change based on provider licensure and clinical judgment.

9. Account Registration & Responsibilities

You agree to:

• Provide accurate information

• Maintain one account

• Keep login credentials secure

• Notify us of unauthorized access

• Use the Site only for lawful purposes

We may suspend or terminate accounts for violations.

10. Telehealth Consent

By accessing clinical services, you agree to our separate Telehealth Consent & Medical Service Disclosure, incorporated by reference into these Terms.

Telehealth providers may also require state-specific or practice-specific consents.

11. Payments, Billing & Provider Fees

A. Payments to Clarity Wellness Coaching, LLC

You understand and agree that fees paid to the Company are for:

• Program enrollment

• Program administration

• Coaching

• Access to independent telehealth evaluation (if medically appropriate)

• Coordinated access to prescription therapy

• Communication and support

• Processing and facilitation services

These fees are charged directly by the Company and are due at the time of purchase.

B. Wholesale Medication Cost & Provider Network Fees

The Company is billed by Asher Med, LLC and/or affiliated pharmacies for:

• Wholesale medication cost

• Pharmacy dispensing fees

• Provider network administrative fees

The Company is responsible for remitting these payments.

You will not be billed separately by the pharmacy for medication cost.

C. Provider’s $20 Clinical Review Fee

Independent licensed medical providers charge a separate $20 clinical intake review fee, billed directly by the provider.

This fee:

• Is non-refundable once review begins

• Goes directly to the provider

• Is not collected or retained by the Company

• Is required for CPOM compliance

D. No Guarantee of Prescription

Payment does not guarantee:

• Approval

• Prescription

• Specific medication or dose

• Results

All decisions are made solely by independent licensed providers.

E. Refunds

Refunds follow the Refund & Cancellation Policy, incorporated into these Terms.

Once approved medications are in fulfillment, no refunds can be issued.

F. Insurance

These services are self-pay only.

Neither the Company nor the telehealth providers submit insurance claims.

G. Chargebacks

Improper or fraudulent chargebacks may result in:

• Program suspension

• Termination of access

• Collection efforts

• Legal action where applicable

12. Coaching Scope; Client Duties

Coaching is educational and behavioral support only.

You agree to:

• Provide accurate information

• Follow medical provider instructions

• Report adverse events to your provider and/or pharmacy

• Seek emergency care when needed

13. Digital Products & Memberships

All digital products are non-refundable once accessed.

Memberships renew automatically until canceled with proper notice.

14. Intellectual Property

All content is owned or licensed by the Company.

You receive a limited, non-transferable license for personal use.

No commercial use is permitted without written permission.

15. Prohibited Conduct

You may not:

• Misrepresent your health history

• Reverse-engineer the Site

• Attempt unauthorized system access

• Harass staff or providers

• Use the Site to develop competing services

16. Third-Party Links & Affiliates

We may use affiliate links.

We are not responsible for the content, claims, or policies of third-party sites or vendors.

17. Privacy; HIPAA

The Company is not a HIPAA-covered entity.

Telehealth partners are responsible for HIPAA compliance for clinical information.

18. Limitation of Liability

To the fullest extent allowed by law, the Company is not liable for:

• Indirect or consequential damages

• Loss of profits or data

• Provider decisions

• Pharmacy delays or errors

• Technical failures

• Unauthorized account access

Maximum liability is $100.

19. Indemnification

You agree to indemnify and hold the Company harmless from claims arising out of:

• Improper Site use

• Violation of these Terms

• Misrepresentation

• Provider interactions not controlled by the Company

20. Governing Law & Dispute Resolution

These Terms are governed by New York law.

All disputes will be resolved through binding arbitration in Warren County, NY (or virtual by agreement).

Class actions are waived.

21. Termination

We may modify, suspend, or discontinue the Site at any time.

We may terminate access for violations.

22. Contact Information

Clarity Wellness Coaching, LLC

481 East River Drive

Lake Luzerne, NY 12846

Email: info@claritywellnesscoaching.com

Phone: (917) 359-0515